Safety Tips

Your safety is our priority. Please read these guidelines carefully.

Important: RishtaAssist will never ask for your banking details, password, or OTP. If anyone claiming to be from our team does, it is fraud — report it immediately to safety@rishtaassist.com.

🔒 Protect your personal information

  • Never share your home address, workplace, or daily routines with someone you've just met.
  • Use RishtaAssist's in-app messaging — avoid moving to WhatsApp or phone too quickly.
  • Do not share financial details, bank account numbers, or send money to anyone on the platform.

🧐 Spot warning signs

  • Requests for money, gifts, or financial help — however sympathetic the story.
  • Profiles that seem too good to be true or refuse video calls.
  • Pressure to move off-platform very quickly.
  • Inconsistencies between what they say and what their profile shows.

👪 Involve your family

RishtaAssist is designed for families. Share profiles with a parent, sibling, or trusted elder before proceeding. A family's perspective is invaluable and part of the Islamic approach to Nikah.

📞 Meeting in person

  • Always meet in a public place for the first time, with a wali or family member present.
  • Tell someone you trust where you are going and when you expect to return.
  • Video-call before meeting to confirm the person matches their profile.

🚩 Report concerns

Use the Report button on any profile or message that concerns you. Our team reviews every report. You can also block a member to prevent all contact. For urgent safety matters, contact safety@rishtaassist.com.

Have a safety concern?

Contact Us